We understand that having an accident may be uncharted territory for you. Our estimators will explain the repair process in language you can understand, so you are comfortable with the repair process. We are here to answer any questions you may have about your repair and your rights during the repair process.
We do everything in our power to make your accident repair as seamless as possible. You can be as involved or uninvolved as you would like during the repair process. We can negotiate on your behalf with the insurance company paying the claim, as well.
Recently there has been some locally owned shops that have been bought out by national chains. The owner does not work there and does not oversee the day to day operations of that shop. The money generated does not stay in our your community, it is sent out of state to the parent company offices.
At “THE BODY SHOP” we are a locally, family owned and operated collision repair facility. The owner is here at the shop working to ensure that you are not just a number, but a valued customer for years to come. Although we work with all insurance companies in our day to day operation, and they sometimes make some hefty demands, we will never loose sight of who are real customers are, YOU, the vehicle owner. We have been serving the O’Fallon Missouri and surrounding St. Charles County area for 30 years. We rely heavily on repeat and referral business and thanks to our loyal customers we are still here happily serving our community.
All body shops are not created equal, at THE BODY SHOP we take your family’s SAFETY as our top priority.